Terms & Conditions

Enrolment Agreement

  • By accepting these terms the participant agrees to pay the Course fees, for the Course using the payment method selected at the checkout.

  • The participant accepts that he/she is required to pay the full amount of the Course fees even if he/she does not complete the Course.

  • If the participant is under 18, the parent/guardian is responsible for the payment of the Course Fees.

  • The approximate duration of the Course is stated on the course page 

  • Course commencement is the date upon which we receive your course fees in full.

Course Enrolment

  • Course enrolment is complete when the participant has paid the full amount.

  • Course duration is effective from the course program start date

  • Course fees are non-transferable to other students. 

Course Materials, Access and Assessment

  • Course Materials are supplied in an online environment, unless otherwise stated in the course description, and are available for viewing online and may not be downloaded or printed, unless otherwise specified.  

  • The content of the online Course Materials, including copyright and all other such intellectual property rights contained therein, remain the property of Belinda Hayward Next Level Health Coaching & Mentoring. You may not reproduce any part of the online Course Materials without the prior written consent of Belinda Hayward Next Level Health Coaching & Mentoring;

  • Course materials, course content and assessment are subject to change;

  • Course livestream training session times are estimates only;

  • Course materials are provided via the Facebook group, potentially zoom calls and group voxer.

  • Six months’ course materials access, with extensions available upon request


Course Withdrawal and Refunds

  • Belinda Hayward Next Level Health Coaching & Mentoring complies with Australian Consumer Law in regard to refunds. We are not required to provide a refund if you change your mind about the course that you chose to enrol into.

Confidentiality and Privacy Policy

  • We will make reasonable efforts to keep any such information that we have about you secure and to ensure that any of our employees or agents who have access to information about you do not make any unauthorised use, modification, reproduction or disclosure of that information.

  • We will only disclose information that we have about you:

  • to the extent specifically required by law; or

  • for the purposes of this agreement (including disclosing information in connection with any query or claim)

  • information provided by you is considered confidential and will not be divulged to any third party, nor will it be sold.

  • Upon enrolment into the course, we may use the content from your emails in our marketing materials and on our website testimonials page, as well as send you a monthly newsletter. Your identity will never be revealed, however we will use your surname, initials and your City. Please be assured that we respect your privacy and only comments related to course outcomes and student experiences will be mentioned.